As a Support Volunteer, you help meet practical needs that make a big difference for families in crisis. Whether you're providing transportation, mentoring a mom, helping with childcare, or serving in another support role, your time and just being there helps families feel cared for and connected. Through simple acts of service, you can remind parents they don't have to walk through life alone.
Support Volunteers come alongside parents, Host Families, and churches in a variety of ways, helping create the kind of community families need to thrive. While each role looks a little different, every volunteer plays an important part in supporting families with compassion and the love of Christ.
Transportation Volunteers help families and the resources they need get where they need to go, whether that means taking a child to school or dropping off a carseat. Their support removes barriers and helps families keep moving forward.
Mentors serve in our Rooted Together discipleship ministry, building relationships with moms through Bible study, fellowship, and encouragement as they work toward stability and grow in their faith.
Ministry Coordinators help connect their church to the mission of New Mercies. They share volunteer opportunities, communicate hosting needs, and encourage others as they serve vulnerable families.
Support Line Volunteers are often the first point of contact for parents seeking help. They answer Support Line calls, gathering information to help connect families with the support and resources they need.
Whether it is offering a ride, sharing encouragement, or helping someone take their next step, Support Volunteers help ensure that families are surrounded by community.
Support Volunteer Spotlight
When a parent reaches out to New Mercies for support, a Support Line Volunteer is often one of the first people they connect with. Volunteers like Deb and Randy answer calls, listen to each family's situation, and help gather the information needed to connect them with the right support.
Calls can come from school staff, case managers looking for resources, or parents facing a difficult season and wondering where to turn. No matter the situation, Deb and Randy take the time to listen. That's what being a Support Line Volunteer means: showing up for parents, listening well, and helping them take the first step toward the support and community they need.
“Not all my volunteering has eternal purposes, but this one does...”
Deb, Support Line Volunteer